Contact Us
You can always send us a message or email. We'd be happy to help you out.
Support hours: Monday - Friday 10:00-18:00 GMT, Saturday 10:00-14:00 GMT
Mail Us
Mail us anytime, and we'll get back to you promptly!
Report activity
Report an activity for review and ensure a safe community experience.
Frequently asked questions
What happens when the time for a match runs out?
When the time expires, the match will be removed from your list unless both of you choose to extend the connection, giving it a second chance.
Can I reset or change my preferences?
Yes! You can update your preferences like age range, distance, and interests at any time in the app settings.
Is LuvLoop free to use?
LuvLoop offers a free basic version, but you can unlock premium features like extended matches, boost visibility, and more with a subscription
How does LuvLoop prioritize safety?
LuvLoop has strict community guidelines, profile verification, and a reporting feature to ensure a safe and respectful experience for everyone.
Can I report inappropriate behavior?
Absolutely! If you encounter inappropriate behavior, you can report the user directly from their profile or chat.
What’s unique about LuvLoop compared to other dating apps?
LuvLoop adds a sense of urgency to connections, making interactions more focused and authentic. It's designed for those who value meaningful connections over endless swiping.
Can I recover an expired match?
Expired matches can be recovered using premium features, allowing you to reconnect and continue the conversation.